E-Governance in Palestine and the MENA region (INDIGO) Project

Why Human Centered Design?

HCD is a problem-solving method and mindset that is geared to overcome adaptive challenges by involving human perspectives. By placing the users at the core of the design process, from the problem definition to the development and testing of prototypes, and by involving diverse stakeholders, HCD ensures that (digital) solutions and products are designed in an efficient, user-friendly and accessible way and meet the actual needs of the citizens.